Job Openings >> Operations Support Specialist III
Operations Support Specialist III
Summary
Title:Operations Support Specialist III
ID:6374
Department:ICCS Adams
Description

Do you want to make a difference and change lives EVERY DAY?

Do you have what it takes to be a positive influence on people in the criminal justice system?


Make a difference by working with a company committed to enhancing client's success. RISE UP with us by incorporating our values every day.

Respect

Integrity

Service

Empathy

Understanding

Professionalism

Intervention, Inc., a Colorado non-profit, provides services within the criminal justice system across the state of Colorado including sobriety monitoring (UAs/BAs), electronic monitoring, probation supervision and community corrections.



We Offer:
  • Commitment to employee training and career growth
  • Opportunity to make a difference while gaining experience in the criminal justice field
  • Medical, dental and vision insurance
  • 401(k) retirement program with generous company match and immediate vesting
  • Paid holiday, vacation and sick time
  • Pay incentive for bilingual (Spanish/English)
  • Intervention is a qualified employer under the public service student loan forgiveness (PSLF) program

OVERVIEW

Completes a variety of administrative tasks to support program operations, such as processing client intakes, maintaining client data, and preparing reports and billing.


ESSENTIAL DUTIES AND RESPONSIBILITIES  

  • Support, promote and adhere to the mission, values and Code of Conduct of Intervention Inc. 

  • Regular and predictable attendance. 

  • Attend required trainings and meetings; apply skills and knowledge. 

  • Drives personal car to other sites as required, including in adverse weather. 

  • Provide support to administrative support staff and management, such as maintaining and collecting basic employee HR information, maintaining and order supplies, or other tasks 

  • Complete variety of administrative tasks as directed. 

  • Attend and take minutes for weekly staff meetings. 

  • May update waitlist, ensuring it is timely and accurately. 

  • May ensure close out and audit of client files and maintain terminated client filing system. 

  • Create and deliver residential client files for Main office timely. 

  • Manage and update client information in databases systems timely and accurately. 

  • Schedule new hires to be fingerprinted within 30 days of hire, follow-up and ensure is completed.  Submit results to HR. 

  • Submit applicant background request information to CCIB and forward results to hiring manager and HR. 

  • Schedule clients for photographing and fingerprinting twice a month (site dictated). 

  • Track client terminations to coordinate new client intakes. 

  • Verify client location and sentencing information using various databases. 

  • May create and issue client IDs. 

  • May upload MITTS in ETRAC, open timeline, and if applicable, flag VRA. 

  • Enter client sentencing information and other client information into ETRAC. 

  • Manage and update client information in the ETRAC and CCIB database systems timely. 

  • Communicate intake information to staff and stakeholders. 

  • Schedule and coordinate new resident intakes with the Department of Corrections and the County jail. 

  • Coordinate information and prepare a variety of reports such as statistical, vendor, billing and/or client information timely and accurately.  

  • Carry out all duties/responsibilities in accordance with Company values, policies and procedures, applicable laws and contractual obligations . 

  • Maintain confidentiality of client and company information. 

  • Reflect Intervention Inc.s’ commitment to treating all persons with dignity and respect. 
     

MINIMUM QUALIFICATIONS

EDUCATION and/or EXPERIENCE 

  • Associate's degree (AA) or equivalent from accredited two-year college or technical school. 

  • AND 2 years experience and/or training; OR equivalent combination of education and experience.
     

SKILLS

  • Ability to enter data, generate reports and create communications from variety of software programs and databases including Microsoft Office suite 
  • Ability to operate multi-line telephone system 
  • Ability to communicate effectively both verbally and in writing 
  • Ability to remain calm in stressful situations 
  • Knowledge of the cultural and socioeconomic characteristics and appropriate techniques and practices for the client population.  
  • Ability to interact effectively as a team member and independently with Company staff, stakeholders, and with diverse client base. 
  • Must pass background check and have ability to access to state criminal databases 
  • Valid drivers license preferred
Title: Operations Support Specialist III
Starting Pay: $21.22/hr 
Hours: M-F day shift 
Location: Henderson, CO (Adams County)
 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application Deadline: Open until filled


Click here to learn more about Intervention Inc or go to www.int-cjs.org/employment
 

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