Do you want to make a difference and change lives EVERY DAY?

Do you have what it takes to be a positive influence on people in the criminal justice system?


Make a difference by working with a company committed to enhancing client's success. RISE UP with us by incorporating our values every day.

Respect

Integrity

Service

Empathy

Understanding

Professionalism

Intervention, Inc., a Colorado non-profit, provides services within the criminal justice system across the state of Colorado including sobriety monitoring (UAs/BAs), electronic monitoring, probation supervision and community corrections.

 

We offer:

• Commitment to employee training and career growth
• Opportunity to make a difference while gaining experience in the criminal justice field
• Medical, dental and vision insurance
• 401(k) retirement program with generous company match and immediate vesting
• Paid holiday, vacation and sick time
• Shift incentive for overnight and holidays
• Intervention is a qualified employer under the public service student loan forgiveness (PSLF) program
• Shift differential for overnight and weekend hours 

Title: Client Account Specialist II
Location: Lakewood, CO
Starting Pay: $23.85/hr
Hours: M-F day shift (full time)
 

SUMMARY:  Process client referrals and intakes of the program, prepare monthly billing, assist with administrative HR functions and maintain client trust accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support, promote and adhere to the mission, values and Code of Conduct of Intervention Inc.
• Reflect Intervention Inc.s’ commitment to treating all persons with dignity and respect.
• Maintain confidentiality of client and company information
• Carry out all duties/responsibilities in accordance with Company values, policies and procedures, applicable laws and contractual obligations. 
• Process referrals for Diversion and DOC clients 
• Schedule new resident intakes with the Department of Corrections and the County jail
• Manage and update client information in the ETRAC and CCIB database systems timely
• Create and issue client IDs
• Track client terminations to coordinate new client intakes for waitlist as needed
• Schedule clients for photographing and fingerprinting twice a month (site dictated)
• Coordinate information and prepare variety of monthly statistical reports and billing
• Maintain and order forms for program as needed
• Complete basic administrative HR functions, including maintaining and auditing on-site employee personnel information
• Accurately maintain and record transactions to clients’ Trust Accounts including posting deposits, subtracting subsistence, check requests, bus passes and any other necessary charges and deposits.
• Provide information regarding client financial information to Case Managers and Administrative staff
• Prepare and mail in-county restitution payments
• Collect deposits of all residential and non-residential clients from the main office safe daily
• Prepare and make bank deposits for client trust account
• Distribute client checks to case managers weekly
• Generate monthly client financial reports for reconciliation of bank statements and reimbursements
• Provide training on client financial procedures with new case managers
• Monitor client’s amount owed and deduct from account as necessary
• Audit client financial files monthly
• Close out client financial files and provide final ledgers to case managers
• Assist in troubleshooting computer problems and generate help desk requests
• Track staff training attendance and hours 
• Assist and provide coverage for support staff as needed
• Assist management staff as needed
• Drives personal car to other sites as required, including in adverse weather
• Attend required trainings and meetings; apply skills and knowledge.
• Regular and predictable attendance

MINIMUM QUALIFICATIONS:

• Associate's degree (AA) or equivalent from accredited two-year college or technical school; three to five years related experience and/or training; or equivalent combination of education and experience.
• Must pass a criminal history record check through the Division of Criminal Justice.

Application Deadline: Open until filled

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Click here to learn more about Intervention Inc or go to www.int-cjs.org/employment
 

**PLEASE CHECK YOUR SPAM FOLDERS**

 You should receive a confirmation email from us within a few minutes of completing the application. If you did not receive the confirmation email, please check your Bulk/Spam or Junk email folders. If this has happened, please select the message and mark it NOT Spam/ NOT Junk, which should allow future messages to get through.