Intervention, Inc., a Colorado non-profit, provides services within the criminal justice system across the state of Colorado including sobriety monitoring (UAs/BAs), electronic monitoring, probation supervision and community corrections.

Do you want to make a difference and change lives EVERY DAY?

Do you have what it takes to be a positive influence on people in the criminal justice system?

Are you looking for an entry level position to get your foot in the door?

Make a difference by working with a company committed to enhancing client's success. RISE UP with us by incorporating our values every day!

Respect

Integrity

Service

Empathy

Understanding

Professionalism

Intervention offers:

• Commitment to employee training and career growth
• Opportunity to make a difference while gaining experience in the criminal justice field
• Medical, dental and vision insurance
• 401(k) retirement program with generous company match and immediate vesting
• Paid holiday, vacation and sick time
• Intervention is a qualified employer under the public service student loan forgiveness (PSLF) program

Title: Client Account Specialist II
Pay: $24.95/hr
Location: Greeley, CO
Hours: M-F FT

OVERVIEW

Maintain client trust accounts through making and recording transactions of client financial accounts accurately, in a timely manner and according to procedures. Process client intakes, prepare monthly billing and reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support, promote and adhere to the mission, values and Code of Conduct of Intervention Inc.
• Reflect Intervention Inc.s’ commitment to treating all persons with dignity and respect.
• Maintain confidentiality of client and company information.
• Carry out all duties/responsibilities in accordance with Company values, policies and procedures, applicable laws and contractual obligations. .
• Coordinate information and prepare a variety of reports such as statistical, vendor, billing and/or client information timely and accurately.
• Schedule clients for photographing and fingerprinting twice a month (site dictated).
• Accurately maintain and record transactions to clients’ Trust Accounts including posting deposits, check requests, bus passes and any other necessary charges and deposits.
• Provide information regarding client financial information to Case Managers and Administrative staff.
• Prepare and mail restitution payments.
• Enter client pay stub information into Etrac weekly
• Collect all client deposits from the main office safe daily
• Prepare and make bank deposits for client trust account at least weekly.
• Review and process case managers’ client withdrawal requests according to standards.
• Distribute client checks to case managers weekly.
• Generate monthly client financial reports for reconciliation of bank statements and reimbursements.
• Train new case managers on client financial procedures
• Verify and audit client account information, balances and other financial files to ensure accuracy monthly, notify supervisor if inaccurate or noncompliant.
• Monitor client’s amount owed and deduct from account according to procedures
• Verify Case Manager entries regarding client financial accounts, provide feedback to Supervisor if inaccurate or noncompliant with standards
• Audit client financial files monthly.
• Verify client balance when a client leaves program. Close out client financial files and provide final ledgers to case managers.
• Manage and update client information in databases systems timely and accurately
• May create and issue client IDs
• Attend and take minutes for weekly staff meetings.
• May create and deliver residential client files for Main office.
• Complete variety of administrative tasks as directed.
• Provide support to administrative support staff and management as needed.
• Assist in coverage for CAS at other facilities.
• May manage waitlist
• Drives personal car to bank and other sites as required, including in adverse weather.
• Attend required trainings and meetings; apply skills and knowledge.
• Regular and predictable attendance.

MINIMUM QUALIFICATIONS

EDUCATION and/or EXPERIENCE

• Associate's degree (AA) or equivalent from accredited two-year college or technical school
• AND 3 years experience and/or training; or equivalent combination of education and experience.

QUALIFICATIONS

• Computer skills -- Ability to enter data, generate reports and create communications from variety of software programs and databases.
• Demonstrated understanding of standard professional office processes and standards.
• Demonstrated understanding of basic accounting/financial record keeping standards.
• Ability to meet deadlines and manage time effectively.
• Attentive to detail and strong mathematical skills
• Ability to communicate effectively both verbally and in writing.
• Ability to remain calm in stressful situations.
• Knowledge of the cultural and socioeconomic characteristics and appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Company staff, stakeholders, and with diverse client base.
• Must pass background check and have ability to access to state criminal databases.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application Deadline: Open until filled

Click here to learn more about Intervention Inc or go to www.int-cjs.org/employment
 

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